Return & Refund Policy

At Skull Naturals, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help

Returns

Request a return within 7 days of receiving your order
Products must be unused, unopened, and in original packaging
To initiate, contact help@skullnaturals.in
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect

Refunds

Once we inspect your return, we’ll notify you of approval or rejection
Approved refunds are processed to your original payment method within 7–8 business days
Shipping fees are non-refundable unless the return is due to our error
Replacement products will be delivered within 7–8 business days

Exceptions

For hygiene reasons, opened or used perfumes cannot be returned
If your item is damaged or incorrect, contact us immediately with photos and we’ll arrange a replacement or refund